Introduction
Social entrepreneurship plays a pivotal role in addressing complex socio-economic problems, particularly at local and community levels. Over the past two decades, significant transformations have rendered the boundaries of what can be termed social entrepreneurship increasingly fluid and dynamic, as practitioners respond to an accelerating pace of innovation and emerging challenges. In the face of these challenges, social enterprises increasingly struggle to maintain resilience while navigating intensified resource constraints, regulatory ambiguities, and the growing complexity of balancing social impact with financial sustainability (
Besharov 2022;
Dees 2018). Social entrepreneurs could benefit a lot from an improved understanding of complex stakeholder relationships and the systemic structures that underlie them. To develop this understanding, we should shift our focus from observing only individual enterprises towards a focus on ‘social entrepreneurship ecosystems’ instead. In this way, we may address the important need for collaborative leadership practices that engage different stakeholder groups.
While scholars have examined entrepreneurial ecosystems (
Isenberg 2011;
Stam & Spigel 2016) and their knowledge-based dynamics (
Fotopoulos 2023;
Rawhouser et al. 2025), alongside research on entrepreneurship in extreme contexts (
Alvi et al. 2019;
Hannah et al. 2009), as well as social entrepreneurship through an ecosystem lens (
Bhardwaj et al. 2023;
Borzaga et al. 2020), the extant literature reveals a critical gap in conceptualising social entrepreneurship ecosystem dynamics under extreme contexts. In particular, there is limited insight into how social entrepreneurs leverage their practical knowledge to construct meaningful stakeholder relationships and develop innovative solutions to systemic challenges when navigating the unique complexities of extreme contexts.
Addressing the ecosystem level in extreme contexts, I seek to answer the following research questions: (1) How do social entrepreneurs construct and navigate social entrepreneurship ecosystems through collaborative interactions in extreme contexts? and (2) How do challenges in stakeholder relationships and resource access drive social entrepreneurs to develop innovative collaborative approaches within these ecosystems?
To answer these questions, I conduct an inductive, qualitative study that contributes to social entrepreneurship practice by examining how diverse ecosystem stakeholders participate in developing, advancing, and adapting ecosystem structures within markedly different national contexts. My comparative analysis of social entrepreneurship ecosystems in Ukraine and the United Kingdom identifies three primary systemic challenges that emerge within these ecosystems—limited awareness and understanding of social entrepreneurship and its potential impact amongst stakeholders, difficulties in fostering effective cross-sector collaboration, and substantial barriers to financial sustainability—during extreme contexts of Brexit, pandemic, and armed conflict.
The selection of Ukraine and the United Kingdom as comparative cases is strategically motivated by several factors. First, both countries represent distinctly different stages of social entrepreneurship ecosystem maturity, enabling examination of how systemic challenges manifest across varied developmental contexts. Second, Ukraine’s ongoing experience with multiple overlapping extreme contexts—including the aftermath of the 2014 Revolution of Dignity, the Covid-19 pandemic, and Russia’s full-scale military invasion beginning in February 2022—provides a revealing lens for understanding ecosystem resilience under extraordinary pressure. Ukraine’s ecosystem, shaped by its distinct historical, political, and economic trajectory, offers especially compelling insights into systemic challenges under extreme conditions. The conflict has fundamentally transformed Ukraine’s social entrepreneurship landscape: social enterprises have rapidly pivoted to address urgent humanitarian needs, from providing shelter and psychological support to internally displaced persons to developing innovative solutions for infrastructure reconstruction.
The UK’s more established ecosystem provides a contrasting perspective on the nature of these systemic challenges within a stable but inequality-challenged advanced economy. While facing its own challenges through Brexit disruptions, the pandemic, and deepening regional inequalities, the UK operates within comparatively stable institutional frameworks.
Thus, by integrating my empirical insights, I propose a theoretical framework aimed at comprehending social entrepreneurship ecosystems operating in extreme contexts. This framework addresses two critical dimensions: first, examining the ecosystem’s structural foundation by identifying key pillars that create a supportive and dynamic environment for ecosystem functioning; and, second, emphasising the importance of building effective collaboration between social entrepreneurs and key stakeholders to address systemic challenges.
Theoretical context
Stories about social entrepreneurs typically emphasise their ability to solve social or environmental problems through hybrid organisational models and act as change agents in their communities. However, these narratives rarely examine how social entrepreneurs leverage their practical knowledge to navigate the unique complexities and systemic challenges presented by extreme contexts. Building on Hannah
et al.’s (
2009) conceptualisation of extreme contexts as environments where extreme events ‘may exceed the organisation’s capacity to prevent and result in an extensive and intolerable magnitude of physical, psychological, or material consequences’, this study explores how social entrepreneurship ecosystems develop within such challenging environments.
To address this limitation, social entrepreneurs could benefit substantially from an improved understanding of complex stakeholder relationships and the systemic structures that underlie them—requiring a shift in focus from individual enterprises to the broader ‘social entrepreneurship ecosystem’ (SEE).
This ecosystem perspective aligns with broader research on
entrepreneurial ecosystems, which has gained significant attention in academic discourse worldwide, reflecting growing recognition of their critical role in modern entrepreneurship theory and practice. Stam & Spigel (
2016) argue that entrepreneurial ecosystems, as a set of interdependent actors/institutions and resources, coordinate in such a way that they enable productive entrepreneurship within a particular territory. Their approach to entrepreneurial ecosystems not only sees entrepreneurship as a result of a system, but also sees entrepreneurs as central actors—leaders—in creating such a system and keeping it healthy (
Stam 2015). Moreover, Muldoon
et al. (
2018) theorise that entrepreneurial ecosystems facilitate interactions among key stakeholders, fostering a sense of cooperation wherein enterprises can exchange resources. This cooperation among stakeholders is particularly beneficial and crucial for entrepreneurs who face two main challenges: identifying an opportunity and learning to utilise resources to seize that opportunity.
Scholars conceptualise entrepreneurial ecosystems through a set of interconnected foundational pillars, which include: policy, finance, culture, human capital, and markets (
Isenberg 2011); networks of entrepreneurs, leadership, talent, and knowledge (
Stam 2015); and mentors, advisors, support systems, regulatory framework and infrastructure, education and training, major universities as catalysts, and cultural support (
World Economic Forum 2013). Each of these pillars encompasses a multitude of components that collectively creates a supportive environment for businesses to flourish. However, in extreme contexts, these pillars may be disrupted, requiring entrepreneurs to engage in what Alvi
et al. (
2019) term ‘symbolic bricolage’—creatively reconstructing ecosystem elements to maintain functionality despite systemic barriers.
The focus of these pillars extends to the availability of crucial factors—resources—such as human capital, finance, and services; the formal (‘government and regulatory framework’) and informal (‘cultural support’) institutional mechanisms that facilitate entrepreneurship; and, ultimately, access to both domestic and international customer markets (
Stam 2015). The presence of and interaction between these pillars greatly influence an ecosystem’s success.
Ecosystem relationships are complicated by a variety of stakeholders: resource providers, beneficiaries, customers, competitors, complementary organisations and allies, opponents and troublemakers, and affected or influential bystanders. They have to operate within specific environmental conditions, such as within government structures, infrastructure, natural resources, culture, and traditions of a market, all while interacting with and influencing each other (
Bloom & Dees 2008). In extreme contexts, these relationships become even more complex as traditional power dynamics shift, and new forms of collaboration emerge out of necessity.
The sheer number of factors which recent researchers have included in their models, as evidenced by the number of pillars listed above, reflects a departure from traditional economic perspectives centred around businesses, towards a new paradigm that places greater emphasis on the significance of people, networks, and institutions. This shift underscores the importance of acknowledging the role of knowledge and its dissemination within this new economic paradigm, particularly when examining how entrepreneurs navigate extreme contexts through collaborative ecosystem building rather than individual enterprise development.
Academic inquiry into social entrepreneurship ecosystems, while growing, has received less attention than traditional entrepreneurial ecosystems, despite their similarly complex nature as systems integrating diverse factors, resources, stakeholders, and processes (
Bhardwaj et al. 2023;
Borzaga et al. 2020). From the entrepreneurial ecosystems literature, I take inspiration from Adner’s (
2017) ecosystem theory and apply it to social entrepreneurship ecosystems; Adner’s theory provides essential concepts and principles for analysing ecosystem organisation and components, examines the actions involved, the actors or entities that influence these actions, their respective roles or positions, and the interconnections between them.
The diversity of stakeholders in social entrepreneurship ecosystems creates both opportunities and challenges for collaboration. While stakeholders associated with social missions (foundations, donors, and nonprofit organisations) often have different identities from business-oriented actors (customers, investors, and suppliers) (
Revko 2023;
Smith et al. 2013), successful ecosystems must integrate these diverse perspectives. Indeed, one EU report found that social entrepreneurship ecosystems extend beyond these core actors to include educational institutions, government authorities, business associations, incubators, accelerators, and local communities, further enriching an ecosystem’s complexity (
Borzaga et al. 2020).
This theoretical foundation sets the stage for examining how social entrepreneurs in Ukraine and the United Kingdom develop resilient ecosystems that can withstand and adapt to extreme contextual challenges while maintaining their social mission focus.
Findings
My findings shed considerable light on the numerous challenges faced by social entrepreneurs, revealing the underlying factors that contribute to these difficulties. Moreover, the research provides insights into how social entrepreneurs cultivate common ground and address collaboration challenges with key stakeholder groups across public, private, and civil society sectors. My respondents identified significant challenges in collaborating with crucial stakeholders, including government institutions, social enterprises, global umbrella organisations, educational and research institutions, business associations, incubators, accelerators, social investors, donors, and community, whilst highlighting the practical challenges facing Ukrainian and British social entrepreneurs operating in extreme contexts.
Initially, my findings revealed limited awareness and understanding of social entrepreneurship and its potential impact among stakeholders across the public, private, and civil society sectors. Individuals in public sector organisations sometimes thought that social enterprises were simply looking for grant funding, but this is not the case.
Moreover, there was a sense of a history of government attempts to hide social problems, for example, during the period of the Soviet Union. One participant, a British social entrepreneur, told us:
Are there really many people with disabilities? Are there really many people who struggle with homelessness, all the other things that sometimes the government doesn’t want to acknowledge? But this is where social entrepreneurs want to work on solving these problems. (Interviewee #16)
Some respondents, British social entrepreneurs, pointed out that the current government of the United Kingdom does not fully understand what social entrepreneurship is and why it is important to develop this sector of the economy. The Department for Digital, Culture, Media and Sport (DCMS) coordinates government policy towards social enterprises across every part of England. However, some respondents noted that social enterprises are associated only with the charity sector under this coordination. In their opinion, this is not the right place. Many argued that social enterprises should be coordinated by the Department for Business and Trade. Thus, it seems most respondents believe it is extremely important that the government perceives social entrepreneurship as a business by investing in infrastructure and support.
Moreover, many described how, in the United Kingdom, varying regional regulations and bureaucratic processes create complexities for social enterprises operating across different localities. Ukrainian social entrepreneurs also note that bureaucracy is a certain challenge in the process of ecosystem development. One participant said:
The biggest difficulty is bureaucracy, which shows very low flexibility in the process of reporting and making adjustments to existing projects. Even if social entrepreneurs and their team find new innovative solutions in the process of project implementation and see directions that can provide more value. (Interviewee #13)
In line with limited awareness and understanding, social entrepreneurs are confronted with a formidable challenge in fostering effective collaboration and engagement with key stakeholders. Social entrepreneurs in both countries encounter considerable obstacles in establishing productive and enduring collaborations with stakeholders from diverse sectors (public, private, civil society) due to fundamentally divergent priorities, distinctly different organisational cultures, incompatible decision-making processes, and persistent communication barriers that create structural impediments to effective partnership formation. One British social entrepreneur articulated this challenge, telling us:
A lot of stakeholders believe that social enterprises have a lot of money therefore they compete for it. Whereas collaboration would be a much better way of working to create a stronger voice together. (Interviewee #16)
This competitive mindset primarily precludes efficacious exchange and dissemination of knowledge across sectors. However, my findings revealed that relationships matter more than formal contracts in overcoming these barriers. When institutional systems break down or prove inadequate, genuine connections and trust-based relationships become the foundation that enables social entrepreneurs to navigate challenges and maintain collaborative partnerships. Due to a lack of awareness or understanding of their social missions and innovative business models, social entrepreneurs in both countries face particular challenges in establishing these crucial trust-based relationships and credibility with key stakeholder groups, particularly in sectors where the concept of social entrepreneurship is still relatively new or misunderstood.
Furthermore, social entrepreneurs who participated in the study consistently highlighted
achieving financial sustainability for their social enterprises as the paramount challenge they encounter in their practice. This significant challenge confronting social enterprises is intrinsically associated with the hybrid nature of their mission, compelling social entrepreneurs to remain accountable for delivering both robust financial performance and meaningful social outcomes simultaneously. These dual imperatives are often inherently contrasting and create structural tensions, as financial objectives frequently compete with social impact goals, presenting complex dilemmas that social entrepreneurs must navigate in the majority of operational scenarios (
Besharov 2022;
Granados et al. 2017).
Whilst both Ukrainian and British social enterprises operate primarily through trading, they differ in their supplementary funding approaches. British social enterprises generate most income through trading (82 per cent on average), yet demonstrate sophisticated funding diversification—with government grants serving as the main income source for 12 per cent of organisations, and public sector trading relationships extending across health services (26 per cent receive NHS funding) and local authorities. This supportive ecosystem enables British social enterprises to collectively generate £1.2 billion in profits and reinvest £1 billion of these profits into their social missions (
Mission Critical. State of Social Enterprise Survey 2023 2023: 14–19). One British social entrepreneur told us that:
… to be more entrepreneurial and more creative about what social enterprise does. (Interviewee #18)
Ukrainian social enterprises, conversely, typically maintain a more purely commercial model integrated with their social missions, without access to comparable grant funding ecosystems or public sector partnership opportunities. This distinction is evident in the following observation:
We believe that social enterprises can receive grants in two cases: when it is opening, that is, they need money to start, they need equipment, they need premises, they need to guarantee a salary for a certain period, and they have not yet taken off. And the second case is when it is developing. (Interviewee #10)
Social entrepreneurs in both countries have encountered significant systemic challenges within extreme contexts: in the United Kingdom, navigating the Brexit and Covid-19 disruptions, while Ukraine confronts the devastating impact of armed conflict alongside pandemic recovery. These extreme contexts—Brexit, pandemic, and armed conflict—have fundamentally transformed their operational environments, affecting resource availability, stakeholder relationships, and their capacity to serve communities in need.
Thus, British social entrepreneurs participating in the study described how the government’s support for social entrepreneurship in the United Kingdom and its overall comprehension of the sector’s economic significance have undergone significant changes post-Brexit. Moreover, Brexit has diminished business opportunities for collaboration with European partners. Many social enterprises in the United Kingdom lost access to EU funding streams, such as the European Social Fund, which had been a critical source of financial support for community projects.
The Covid-19 pandemic introduced universal challenges across both countries—including financial pressures, operational disruptions, and forced transitions to remote working models that have been difficult for organisations that rely on face-to-face communication.
Ukrainian social entrepreneurs pointed to such challenges as the fall of the market during the armed conflict, economic strain, and shifting government priorities, which may hinder the ability of social entrepreneurs to effectively interact with and receive support from key stakeholder groups. Thus, the war has exacerbated global economic instability, influencing energy prices and supply chains, thereby affecting social enterprises in the United Kingdom through increased costs and uncertainty. Additionally, the ongoing war in Ukraine has undoubtedly exacerbated the challenges faced by social entrepreneurs in their interactions with government stakeholders and in receiving systemic support. However, as one Ukrainian social entrepreneur noted:
The government generally doesn’t understand what social enterprise is and what its role is … there is no system support … social enterprise can play one of the key roles in reconstruction. (Interviewee #5)
Despite this lack of governmental understanding, the extreme context of war has paradoxically fostered unprecedented collaboration between previously disparate sectors. As the same respondent observed:
If before civil society was usually in opposition to government authorities, … then the pandemic and war brought them closer. And essentially naturally there is such an evolution into more partnership relations. (Interviewee #5)
This evolution reflects a fundamental characteristic of the Ukrainian social entrepreneurship ecosystem, which differs markedly from what we observe in the United Kingdom. Ukrainian social enterprises demonstrate an extraordinary level of community involvement, where trust and shared values drive partnerships, rather than formal institutional support. Crucially, my findings reveal that community support plays an extremely important role not only in the survival of Ukrainian social enterprises but enables them to thrive within conflict settings. Local communities have become the cornerstone of resilience, providing networks of mutual aid, resource sharing, and collaborative problem-solving that transcend traditional institutional boundaries. This community-driven approach has allowed Ukrainian social enterprises to maintain operations, adapt their missions to wartime needs, and continue delivering essential services, despite the collapse of formal support structures.
Furthermore, my findings allowed me to elucidate factors that cultivate common ground and facilitate productive collaboration between social entrepreneurs and key stakeholder groups. These factors reveal how social entrepreneurs delineate the pivotal pillars that engender productive collaboration and construct an effective framework for catalysing thriving social entrepreneurship ecosystems during periods of extreme disruption.
The first of these factors concerns policy and regulation. Government policies and support programmes play a crucial role in shaping the ecosystem framework. British and Ukrainian social entrepreneurs acknowledge insufficient support from the government. Thus, Ukraine has not implemented specific legislation for the development of the social entrepreneurship ecosystem. Nevertheless, the country has a significant number of social enterprises, and the situation continues to develop.
Local authorities in both countries support the activities of social enterprises by providing informational support, offering premises at relatively low rent or for free, and providing access to equipment. They also procure goods or products from these social enterprises. Moreover, the British government awards contracts to social enterprises. Respondents mentioned that the most crucial support for the growth and success of their social enterprises from key stakeholders was recognition and the awareness by local authorities of the significance of social entrepreneurship ecosystems to the local economy and the use of various mechanisms to actively provide support. As one interviewee emphasised:
… I think there are two things. One is the awareness and recognition of the importance of social enterprise to their local economy. It’s pleasing to see more, particularly local government, acknowledging that more inclusive economic models, whatever they might be, are better for their local economy. So those conversations around community wealth building, inclusive economy, doughnut economics, better ways of doing business are all key—that’s important. (Interviewee #16)
Furthermore, access to funding serves as a crucial factor in establishing productive collaboration with key stakeholder groups and impacts the ecosystem’s structure and sustainability in both Ukraine and the United Kingdom. In the United Kingdom, a well-established funding landscape, including government grants and impact investors, plays a pivotal role. This financial accessibility not only nurtures collaboration but also strengthens trust among stakeholders, facilitating the growth of social enterprises and a scaling impact. Moreover, as one of the British respondents mentioned:
If you can get the private sector to understand that they will never have the reach into a community that a social enterprise can have, the two working together can be quite transformational. (Interviewee #16)
In Ukraine, despite the lack of specific legislation, access to funding remains a critical factor. Limited financial resources can hinder the collaborative efforts of stakeholders. However, as the social entrepreneurship landscape continues to evolve, increased funding opportunities can catalyse stronger relationships, fostering mutual support and resource exchange. Nevertheless, one Ukrainian social entrepreneur pointed out that:
… a crucial aspect in the advancement of the social entrepreneurship ecosystem lies in establishing conditions for social enterprises to function as sustainable and profitable businesses, rather than subsidised social organisations. (Interviewee #4)
In essence, the level of access to funding significantly influences the strength and effectiveness of relationships among key stakeholder groups, shaping the trajectory of social entrepreneurship ecosystems in both Ukraine and the United Kingdom.
The third factor is access to networking opportunities, which plays an important role in building productive relationships with key stakeholder groups, sharing experiences and knowledge. In both countries, networking events, conferences, and platforms offer avenues for social entrepreneurs to connect, exchange ideas, and forge collaborations. These encompassed key institutions across both countries, including the Skoll Centre for Social Entrepreneurship at Oxford University, Social Enterprise UK in London, the School for Social Entrepreneurs in London, the Ukrainian platform Social Business UA, and other key sector organisations. This interconnectedness strengthens an ecosystem’s structure, fostering a supportive environment for social enterprises.
However, my research findings highlighted insufficient engagement between both Ukrainian and British social enterprises and global social entrepreneurship umbrella organisations, such as Ashoka, the Schwab Foundation for Social Entrepreneurship, The Skoll Foundation, Acumen, and Catalyst Now (previously Catalyst 2030). Furthermore, only a few respondents noted their experience in collaborating with global umbrella organisations within the realm of social entrepreneurship. This limitation diminishes social enterprises’ access to contemporary knowledge, educational opportunities, and other resources crucial for fostering the development of the social entrepreneurship ecosystem on a global scale.
Crucially, the research demonstrates a robust interconnection between the factors that generate common ground and facilitate productive collaboration, and the multifaceted challenges encountered by social entrepreneurs. This relationship reveals how challenges in stakeholder relationships and resource access often serve as catalysts for developing innovative collaborative approaches across public, private, and civil society sectors (Figure
1).
Figure 1.
Synthesis of collaborative factors and challenges for social entrepreneurs. The diagram illustrates the dynamic interplay between collaboration challenges and ecosystem barriers, demonstrating how limited awareness and understanding, ineffective collaboration and engagement, and financial instability of social enterprises create a reinforcing cycle with policy and regulation constraints, restricted access to funding sources, and limited access to networking opportunities. Source: Author. © Author
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A diagram with two dashed-line boxes connected by curved bidirectional arrows. Left-hand box contains three items: limited awareness and understanding, ineffective collaboration and engagement, financial instability of social enterprises. Right-hand box contains three items: policy and regulation, access to funding sources, access to networking opportunities. Arrows flow from left to right at the top and from right to left at the bottom, indicating a cyclical, reinforcing relationship between these factors.
This interconnection suggests that successful ecosystem navigation requires social entrepreneurs to transform challenges into collaborative opportunities. Furthermore, the findings indicate that understanding these relationships is essential for building resilient ecosystems capable of thriving in extreme contexts.